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FAQ

All products are made with sensitive skin in mind. My skin is very sensitive so everything was fashioned for the most part as something that would be good for my skin or that of a young child. None of these products will clog your pores or weigh you down. We take pride in making each product as if we were making it to use personally. We use nothing but high quality organic oils in all of our products. Rest assured that we believe in buying the most sustainable and fair trade products we can get.

Returns Policy

You may return most new, unopened items that are wrong in size or scent within 5 days of delivery  to receive the correct item (email us first hello@elleskincareco.com). We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Outside of that due to the nature of the products we sell
we cannot exchange or refund anything after it has been ordered. Please make sure you are ready to purchase as all sales are final.

 




Shipping


We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, you can expect your order to be shipped within 5-10 business days of you placing your order. This does not include weekends. Shipping is based on total weight of package and not per item. 

 SALES: Please allow more time for these orders. During sales we ask for up to 14 business days before an order ships. This does not include weekends.

International customers: please allow up to 18 business days to receive your products.

 

 

All orders processed through paypal MUST be done with a confirmed and/or a verified address. 

 

Disclaimer

 

The information included on this site is for educational purposes only. It is not intended nor implied to be a substitute for professional medical advice. The reader/customer should always consult his or her healthcare provider to determine the appropriateness of the information for their own situation or if they have any questions regarding a medical condition or treatment plan. Reading the information on this website does not create a physician-patient relationship as we are not health  care professionals. If you believe you have any  health problem, or if you have any questions regarding your health or a medical condition, you should promptly consult your physician or other healthcare provider. Never disregard medical or professional advice, or delay seeking it, because of something you read on this site or a linked website. Elle Skincare Co nor our parent company Zuri Handmade, LLC  is not liable nor will be held responsible for any product liability for customers using products as a substitute as a medical cure.

 

 

Hours of opperation 

 

Online Hours

 

Monday - Friday 10 am EST - 7pm EST.

 

We are closed on all major holidays

 

Email response: allow up to 72 hours.

 

 

 

Retail store:

9291 Reading Rd

Reading, OH ( near the bridal district)

Closed: Sunday,Monday & Wednesdays

Tues, Thurs, Fri: 10 am - 6 pm

Sat 10-7pm

 

 

if you would like an appointment please email us to set up a time. 

 

 



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